To gain the ISO 9001 certification, we had to demonstrate our dedication and commitment to meeting our customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
Each year, an external Audit is carried out by a third party to ensure our systems are maintained and any non-conformances are noted for correction.
Managing Director of Direct Air, Allan Dolby, said:
“Achieving ISO9001 I am sure will prove invaluable to Direct Air’s day to day business operation. Our ISO 9001 certification will give companies confidence that we are working to standards and procedures that will provide them with a high standard of customer service.”
Direct Air & Pipework have been awarded ISO 9001 : 2015 certification through QMS International. This prestigious award shows that providing the best possible products and services is of vital importance to the business.